Bring on a new household without chasing the paperwork
A ready-made onboarding workflow for RIAs. Clients read disclosures, answer KYC questions, upload IDs and sign in your portal. Your team reviews and opens accounts.
- Steps
- 12 steps
- Typical length
- 1 to 2 weeks
- Who’s involved
- Client and spouse, Financial advisor, Compliance officer, Operations
- Works with
WealthboxSalesforce
DocuSign
Google Drive
SharePointCalendly+1
The workflow, step by step
Click any step to see who does it, when it starts and what the client sees.
- 1
Kick off
2 steps - 2
Profile and KYC
2 steps - 3
Collect documents
2 steps - 4
Sign and review
3 steps - 5
Open accounts
3 steps
Good-fit households stall on the paperwork
They said yes in the meeting. Then the IDs, the statements and the signed agreement take weeks to come back.
Every question asked once
Household, financial and KYC questions in one place, with follow-ups only where answers call for them.
Reminders you don't have to send
Clients get nudged until their IDs, statements and signatures are in.
Compliance gets a complete file
Answers, documents and the signed agreement arrive together, instead of scattered across an inbox.
- Read Form CRS and the brochure
- Complete the household profile
- Share goals and risk profile
- Answer the KYC questions
Put this workflow to work
See it running in a portal with your firm’s logo and colors.
Implement this workflowIt's the set of steps every new household goes through, from Form CRS to the first planning meeting, run the same way each time. In Hubflo, client steps show up in their portal and your team's steps show up as tasks.
