Client Onboarding

Create a 5-star onboarding experience from the moment they say yes

Stop losing clients in the gap between "yes" and delivery. Automate intake forms, file collection, contracts & communication for a smooth, fast start.

Intake formsFile collectionE-signaturesClient portalSchedulingMessagingTask automation
G2

Your onboarding is the first thing clients experience. Most firms get it wrong.

Between the signed contract and actual work starting, there's a black hole of back-and-forth emails, missing files, and confused clients. It doesn't have to be that way.

Weeks before work actually starts

Info scattered across emails & tools

Clients asking "what's next?"

Bad first impression = churn risk

Everything flows from day one

The moment your client says yes, Hubflo kicks off a seamless onboarding experience. No manual steps, no confusion, just a smooth start.

All the tools you need to work with clients

Use Hubflo's native client portal tools or connect yours.

File Sharing

Deliverables

Forms

Company name

Messaging

Could you send a clearer photo? 📸

Contracts

Service Agreement
Due: Mar 10

Tasks & Projects

📞Kick-off Call

Billing

Invoice #1247$2,500

Everything you need for a smooth onboarding

Assign intake forms & collect what you need upfront

Custom forms with conditional logic. Clients fill them out in their portal. No back and forth emails.

Onboarding FormRequired
Business name
Brand guidelines
Target audience

Collect files securely, no more email attachments

Clients upload documents, logos, assets directly to their portal. Everything organized and easy to find.

Files3 of 5 uploaded
Logo_final.png2.4 MB
Brand_guide.pdf8.1 MB
Content_draft.docx1.2 MB
+ 2 more files needed

A branded portal your clients actually love

Every client gets their own workspace with clear next steps, messaging, files and scheduling. All in one place.

Onboarding Progress60%
Sign contract
Complete intake form
Upload brand assets
Schedule kickoff call
Review & approve scope

The result? Everything just flows.

When onboarding is smooth, your clients trust you more, you start delivering faster, and your business scales without the chaos.

Start working in days, not weeks

Automated onboarding means you collect everything you need before the kickoff call.

Clients feel guided & confident

Clear steps and a branded portal eliminate the 'what now?' anxiety.

5-star first impression

Professional onboarding sets the tone for the entire engagement.

Client onboarding process & customer portal FAQ

Ready to nail your client onboarding?

Join thousands of service businesses delivering a 5-star experience from day one. Start free, no credit card required.