Answer every IRS notice before the response date

A notice response workflow for CPA and EA firms. Clients upload the letter and sign Form 2848 in your portal. Your team answers the IRS.

Steps
11 steps
Typical length
Weeks to respond, months to close
Who’s involved
Client, CPA or EA, Preparer, Reviewer
Works with
Google DriveSharePointStripe

The workflow, step by step

Click any step to see who does it, when it starts and what the client sees.

  1. 1

    Open the case

    2 steps
  2. 2

    Engage and authorize

    3 steps
  3. 3

    Build the response

    3 steps
  4. 4

    Send and follow up

    3 steps

A notice response stalls on the signed 2848

The clock is running. You can't pull transcripts or speak for the client until the 2848 is on file.

  • The whole letter, first

    Clients upload every page, so your team sees the notice number and response date.

  • The 2848 goes out early

    The power of attorney follows the engagement letter, with one form per spouse.

  • Status without the phone call

    IRS replies can take months. Clients see where the case stands without calling.

Your next steps2 of 4
  • Upload the notice
  • Answer a few quick questions
  • Sign the engagement letter
  • Pay the engagement fee
Reminder sent this morning

Put this workflow to work

See it running in a portal with your firm’s logo and colors.

Implement this workflow

Questions, answered

Can't find what you need? Ask us directly.

Most IRS and state letters that call for a reply, like a CP2000 proposing changes, a CP14 balance due or a state notice of adjustment. Edit the questions and checklists by notice type, or keep one version of the flow for each notice you see often. Collection notices with appeal rights carry strict deadlines, so read the dates on the letter first.